Cross-Media Communication during Crises and Disasters

Table of Contents

submitted to EMCSR 2014, Vienna, Austria, April 2014

In January 2021, SAIL LABS Technology GmbH was acquired by the sensor specialist HENSOLDT and became HENSOLDT Analytics.

ABSTRACT: Traditional and social media are known to be of great benefit for crisis- and disaster communication. In this paper we argue for the combination of these different kinds of media in a crossmedia, multi-media and multi-lingual approach, claiming that a combined view will yield superior results to individual media only. We emphasize the importance of analyzing cross-media links to provide valuable insights about the communication structure and -patterns occurring in different stages of a disaster. An approach implementing this combination is presented and the QuOIMA project addressing several of the issues is introduced. After describing the creation of a corpus covering several media in different languages reporting on the Central European floods of 2013, we conclude by presenting some preliminary experiments and findings. 

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